Product Warranty Registration and Claim

This Odoo Apps allow you register warranty for a particular product with its Serial Number. There are two kind of warranty: 1. Free Warranty 2. Paid Warranty. With the help of this odoo module you will be able to create and track warranty easily, using serial number start warranty period of your product with easy registration process. Warranty period and setup is configurable option under the product level and based on that warranty start date, end date and warranty period defines for each products.You can also Claim the already created warranties within warranty period and without warranty period with paid and free warranty setup. You can also have option Renew the warranty period of your product as per the configuration. Automatically invoice creation process is available for paid warranty and Automatically notification and reminders email to the customer from the Odoo system is also available.
If you want automatic warranty registration process at the time of sales order confirmation then its also possible with this Odoo apps you have to only install one small apps "Serial Number for Sales and invoice" to activate this feature, You can see the below section for more information. After activate this feature whenever you confirm sales order with product with serial number which has warranty configuration that's product's warranty registration is automatically added and warranty period is started for that product.

Features

1) Warranty Registration

Help of this app Warranty Registration and Tracking is easy.

2) Free / Paid

Allow to configure two types of warranty : 1. Free Warranty 2. Paid Warranty.

3) Generate Warranty from Sale Order

You can also generate warranty by creating Sale Order.

4) Warranty Claim

Easy Claim for Existing Warranty,Dynamic Claim Stages.

5) Warranty Renewal

Renew the Warranty, get Email Notification, Automatic Invoice Generation.

6) History of Warranty/Claim

Detailed Warranty and Claim History for better transparency.


Warranty User Access

Product Configuration

Configure the Product with Under Warranty Checkbox. Configure Allow Renewal Checkbox if you allow renewal of the warranty for the product. A product can have multiple Variants


Warranty Registration - Free

In this form Register Warranty with Customer, Product and Serial No. Choose Warranty Type Free for free Warranty. After Registration Click Confirm to Activate the Warranty


After Confirming the warranty will move to "Under Warranty" Stage and history will be created



Warranty Registration - Paid

In this form Register Warranty with Customer, Product and Serial No. Choose Warranty Type Paid for Paid Warranty. After Registration Click Confirm to Activate the Warranty


After Confirming the warranty will move to "To Be Invoice" Stage and history will be created

Created Invoice for warranty,Validate it


After validate the invoice Warranty is Activated

Warranty Registration Receipt


Generate Warranty from sale order

If you want to register warranty from sale order, then in order to add the serial no of the product from sale order, the following module is required: 'Serial(Lot) Number on Invoice/Sales With Scan feature'

Click the below link to get 'Serial(Lot) Number on Invoice/Sales With Scan feature' module

Serial(Lot) Number on Invoice/Sales With Scan feature

Enable "Create Warranty from Sale Order" Checkbox in Product Warranty settings.


Configuration in Product

If this "Create Warranty from Sale Order" Checkbox in Product Warranty settings is enable then only you can see "Create Warranty from Sale Order" Checkbox in Product.


Confirm Sale Order

After confirming sale order you can see the number of warranty generated from sale order by clicking on Warranty button.


Warranty form view

Warranty Renewal Wizard


After Warranty Renewal

Claim History

In Warranty Registration Form, Claim History will be automatically tracked






Vrajesh Soni May 2, 2024
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